About Us

Cortvila is an online retail brand operated by Jilin Aojin Trading Co., Ltd. At Cortvila, we aim to make online shopping clear and straightforward, with helpful product information, transparent checkout details, and accessible support for customers.

Our Approach

We want customers to feel informed throughout the shopping process. Product pages are intended to explain the items offered, while checkout presents available delivery options and charges before an order is placed. We believe clear information and responsive communication are important parts of the shopping experience.

Shopping With Cortvila

You can browse the product details on our website, select available items, and review order information at checkout. Processing and estimated delivery details are explained in our Shipping Policy. If you need to discuss a return or refund, please review our Return & Refund Policy and contact us before sending a product back.

Customer Support

Our support contact channels are available for questions about products, orders, shipping, and after-sales assistance. When asking about a purchase, please include your order number to help us understand your inquiry. We also welcome questions about our website's policies and the handling of personal information.

Business Information

Website: https://cortvila.com

Operating Company: Jilin Aojin Trading Co., Ltd.

Company Address: Room 2227, Buildings 61–67 and 88–90, China Railway International Garden (Phase III), No. 2488 Changshen Road, Changchun Automotive Economic and Technological Development Zone

Support Email: service@cortvila.com

Contact Phone: +86 13929376548

Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

Thank you for visiting Cortvila. We look forward to assisting you with your shopping questions.